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Prepare for a Rewarding Career As a Restaurant Server!

By Tom Seest

Are You Ready to Become a Restaurant Server? Learn the Guidelines!

At 6TopCharlie, we help people understand restaurant service by collecting information and news about restaurant service.

Servers represent your restaurant as first impressions to guests and play an essential part in creating positive customer interactions. They ensure service standards set your restaurant apart from its competition.
Establishing clear restaurant server guidelines helps your staff understand their responsibilities and the expectations associated with serving, giving them the knowledge needed to provide exceptional customer service every time they serve a guest.

Are You Ready to Become a Restaurant Server? Learn the Guidelines!

Are You Ready to Become a Restaurant Server? Learn the Guidelines!

Ready to Hear the Order? Let’s Go!

Order-taking is an integral component of server duties, making your job simpler while helping guests have an enjoyable dining experience at your restaurant. There are various steps involved when taking an order – but the most essential ones include:
Be familiar with your menu and the items on it; this will help your guests who may be unfamiliar with it or have queries about specific dishes. Answer their queries promptly and offer to assist them in finding what they are searching for.
Be sure to ask the appropriate questions when taking orders; this will make your job simpler and help prevent mistakes that might cause miscommunications with guests.
If it is a group meal order, processing food at specific times to ensure fresh and hot delivery when each guest is ready will ensure they get the freshest food possible while freeing you to focus on serving all other orders instead of individual ones. Furthermore, giving guests who may still have appetizers to order their main course after all drinks have been purchased can help maximize your efficiency and make the best use of your time.

Ready to Hear the Order? Let's Go!

Ready to Hear the Order? Let’s Go!

What Does it Take to Properly Fill an Order as a Restaurant Server?

Customers in a busy restaurant may experience waits for servers. To ensure the utmost speed of service to every guest, it’s vital that orders be filled quickly so as to meet timeliness requirements.
Use an online ordering system as part of your restaurant’s strategy for speedier service and accurate order fulfillment. When customers have completed their order, it will be stored in their shopping cart so they can easily edit or update it later if needed; they can add extra items, change quantities, or add tip amounts, as well as select whether the order will be picked up from a location, eaten there themselves or be delivered.
Your restaurant could benefit from providing an online ordering system, providing your customers with access to view their orders from any computer or mobile device, giving them the ability to see exactly what their food will look like as well as what it costs before placing their order. This method of placing orders will save time for both customers and servers alike while increasing accuracy in service delivery.

What Does it Take to Properly Fill an Order as a Restaurant Server?

What Does it Take to Properly Fill an Order as a Restaurant Server?

How Can Restaurant Servers Ensure Orders Reach the Kitchen Quickly?

Food and drinks require careful consideration of both the chef in charge and his/her needs. Ask questions to understand them more fully so that you can better address their dietary restrictions while improving overall productivity. When placing orders, keep these details in mind for successful delivery, avoiding making hasty decisions that could negatively impact both parties involved.
If you have the fortune of hiring a front-of-the-line chef, keep an eye out for unique menu items your burgeoning foodie patron might not yet be aware of. For example, when serving ultra-rich customers, consider offering cookies and champagne while waiting for their entrees. It might help keep egos under control while you work your magic.

How Can Restaurant Servers Ensure Orders Reach the Kitchen Quickly?

How Can Restaurant Servers Ensure Orders Reach the Kitchen Quickly?

How Can Taking the Check Enhance Your Restaurant Server Performance?

At the end of a meal in a restaurant, nothing feels more infuriating than not having your check. Many servers have experienced this situation before, and it can be challenging to know exactly how best to respond.
Servers should place checks in an accessible place, such as on the right side of their host’s cover or on a small tray to prevent accidental tossing into garbage bins and ensure it will remain safe until being presented for payment.
Servers must ensure they write out their check correctly, using abbreviations where applicable and writing legibly and in legible font.
While this detail may appear minor, it’s actually crucial for making the process run efficiently. Ensuring all parties involved understand exactly the amount owed ensures cashiers can quickly input it into POS.
Checks can also come in handy when calculating the total cost of an order, helping servers calculate more accurately while sparing kitchen staff from having to add any unnecessary charges to it.
Personal checks may be becoming less of a common form of payment, but there are still restaurants that accept them. Each restaurant can set its own policy regarding check acceptance; therefore, it would be advisable to contact the restaurant beforehand and ask whether they accept checks before visiting.

How Can Taking the Check Enhance Your Restaurant Server Performance?

How Can Taking the Check Enhance Your Restaurant Server Performance?

How Can You Ensure Guests Get Their Check Quickly?

Before serving the guests their bill, servers should take extra caution not to offer them their check early as this can waste both time and money while leaving guests feeling pressured or alienated by service.
Before giving the check to your guest, take time to ask if they’re prepared for it and if there’s anything additional they would like. This helps set an appropriate atmosphere and leave an impressive first impression about your restaurant.
After providing the check to your guest, be sure to thank them and take note of their order or feedback – whether through your POS system or leaving behind a feedback card with their bill.
If desired, you can also add a service charge to each check and have it automatically applied when the total order reaches a set dollar amount. To do this, navigate to the Payments tab of Toast’s back-end and choose Service Charges under the Checks & Receipt Setup subheader; choose either Fixed Percent or Fixed Amount options before clicking Apply After Amount Threshold to make this happen.

How Can You Ensure Guests Get Their Check Quickly?

How Can You Ensure Guests Get Their Check Quickly?

How Can You Ensure Guests Get the Correct Change?

When guests order drinks, servers should take the time to offer them a complimentary cup of coffee as part of the experience and make them feel valued – this gesture could lead to repeat business from that customer!
An important step toward creating an unforgettable guest experience is getting feedback from guests on what they liked about their visit and what could be changed or improved upon. Listening closely and taking note of what guests enjoy most about your service can help tailor it more closely to their needs and improve their dining experience. You could offer them free dessert if their food and drinks have won them over, while if you really want an unforgettable guest experience, take the time to determine what their ideal experience would look like and offer it with a smile.

How Can You Ensure Guests Get the Correct Change?

How Can You Ensure Guests Get the Correct Change?

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