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Unlock the Secrets Of a Successful Restaurant Server Checklist

By Tom Seest

Is a Restaurant Server Checklist the Key to Keeping Servers on Track?

At 6TopCharlie, we help people understand restaurant service by collecting information and news about restaurant service.

An excellent restaurant server checklist helps your servers and front-of-house staff remain on task so they can deliver exceptional customer service, avoid fines, and ensure your establishment stays spotlessly clean from opening to closing each day.
Your servers likely take on additional duties outside their main serving tasks in your restaurant, including replenishing table condiments and beverage and server stations, cleaning off service areas, and refilling table condiments.

Is a Restaurant Server Checklist the Key to Keeping Servers on Track?

How Can Your Restaurant Server Make Customers Feel Welcome?

As soon as a customer enters your restaurant, your server should greet them with an enthusiastic smile and warm greeting – these actions are vital in creating an excellent first impression of your restaurant and should set the bar high for all subsequent interactions with patrons.
Your greeting can range from something as general as “Hello, how may I assist you?” to customizing something specifically tailored to your brand or restaurant’s menu. Additionally, having a greeting script that all servers use can also prove invaluable.
Once the customer has been welcomed, you should seat them. This involves asking their name, table preferences, and any special needs they may have.
Once your guest has been seated, offer them food and drink menus as soon as they take their seat. This will put their mind at ease while they await their orders to come through, plus it allows you to ask if there is anything you can do to enhance their dining experience.

How Can Your Restaurant Server Make Customers Feel Welcome?”

How Can Taking Orders Help Keep Your Restaurant’s Servers On Track?

Order-taking at a restaurant is an integral component of service delivery. Some customers may know exactly what they’re ordering, while others may need clarification about your menu options.
As part of taking orders, it’s essential that you collect accurate details so you can provide customers with accurate billing. Furthermore, many restaurants include a service charge or tip in their total bill, so it is a good idea to be prepared for this possibility as well.
Create a restaurant server checklist for each shift so servers know exactly what their responsibilities are during various times of the day and prevent forgetting key side work duties. Regular updates on this checklist ensure tasks are being accomplished reliably.

How Can Taking Orders Help Keep Your Restaurant's Servers On Track?

How Can Your Restaurant Server Checklist Keep Your Servers on Track with Food Service?

Serving food is an integral component of restaurant operations. Servers should possess extensive knowledge of their menu items and be adept at answering customer inquiries, suggesting new ones, and processing payments.
As employees must also be in good physical shape in order to carry multiple dishes and trays around the dining area – especially at restaurants with lengthy waitlists – they should possess good strength.
Servers often receive requests from guests asking them what to order, so it is crucial that they give recommendations that will ensure everyone’s happiness.
As well as delivering food, servers may also need to refill table condiments, replenish beverage and serving stations, and wipe down service areas. A restaurant server checklist will assist servers in quickly and efficiently performing these side duties.

How Can Your Restaurant Server Checklist Keep Your Servers on Track with Food Service?

How Can Clean Up Keep Your Restaurant Servers on Track?

Maintaining a clean restaurant is not only good business practice; it can also protect diners from food-borne illness. Implementing proper sanitation measures in work areas, equipment, and utensils helps eliminate cross-contamination, one of the primary violations in food service health codes.
To maintain the utmost sanitary conditions in your FOH, create a checklist with all cleaning and sanitizing tasks for both FOH and BOH staff. Checklists help foster accountability among team members while increasing productivity.
Before creating a checklist, walk through each area of your restaurant and list all of the tasks that need to be accomplished. Break these tasks down into preliminary steps that need to be accomplished before the opening time arrives.

How Can Clean Up Keep Your Restaurant Servers on Track?

How Can Clean Tables Keep Your Servers On Track?

Customers first encounter your dining area and reception area as the first impression, so keeping them clean is key to customer satisfaction. This includes tables, which serve as food contact surfaces.
Sticky tables could be a telltale sign that something’s amiss with your cleaning products or regimen. Try using mild soap and water, followed by applying a sanitizing solution and leaving to dry overnight before trying anything else.
Wood tables can easily become stained, but you can quickly and effectively clean them using a solution of vinegar and cooking oil applied with a cloth and then wiped clean.
Dishwashing liquid and water can also help remove sticky spots from wooden tables. Make sure that you test a small area first to make sure it won’t damage its finish.

How Can Clean Tables Keep Your Servers On Track?

Do Your Servers Have All the Table Condiments They Need?

One of the key tasks during a restaurant shift is replenishing table condiments with full supplies to ensure guests remain happy.
When one or more condiment containers run low, inform your manager immediately so they can order more in time. Also, keep the condiment containers clean and free of leaks or drips so as not to waste valuable storage space.
Servers should also be instructed on how to resupply themselves with water bottles, ketchup, and other condiments during their shifts so as to avoid being left with a diminishing supply by shift end – this can save considerable time on the job!

Do Your Servers Have All the Table Condiments They Need?

Can Clear Tables Help Your Servers Stay On Track?

Restaurant server checklists are useful tools that enable servers to understand what their responsibilities are before and after shifts, empowering and motivating them so that they can perform their duties well.
A comprehensive checklist should be clear and straightforward to follow, containing tasks for every area of a restaurant.
Your restaurant will run more efficiently when all servers are on the same page every day.
Your restaurant-specific checklist may include tasks such as refilling salt/pepper/sugar packets, restocking napkins, and cleaning under chairs and booth seats; at the end of every shift, these tasks must be accomplished to ensure a tidy environment for customers arriving for their meals the following day.

Can Clear Tables Help Your Servers Stay On Track?

Does Clean Up Keep Your Restaurant Servers on Track?

Restaurant staff must uphold high cleanliness standards to keep their restaurant operating at peak condition; that includes regularly sanitizing food contact surfaces.
Sanitize high-traffic surfaces like door knobs and handles, railings, switches, chairs, tables, faucets, and toilet flush levers before and after every use with an EPA-approved sanitizing solution.
Sanitizing surfaces helps avoid cross-contamination, one of the primary food code violations.
An effective checklist for servers to use when cleaning after their shift will ensure everything is taken care of before the next day’s servers arrive.

How Can Disposing of Garbage Help Your Restaurant Servers Stay on Track?

An effective way to maximize every ounce of juice from an operation is to involve employees in the cleanup process. Not only will this lower costs associated with food waste, but happier workers could result in more tips and a boost to the bottom line over time. Implementing best practices into your operation takes time but will be worth your efforts; devise a system that fits easily into regular schedules, such as daily or weekly meetings with janitorial staff or reviews of monthly/quarterly food safety audits as a start.

How Can Disposing of Garbage Help Your Restaurant Servers Stay on Track?

How Can Clean Server Stations Boost Your Restaurant’s Success?

An effective restaurant server checklist must include tasks for sanitizing servers’ workstations and other furniture, refilling condiments as needed, and putting away food after service. By adhering to these simple tips, your restaurant will remain clean and neat so guests feel welcome every time they visit.
Utilizing a free printable restaurant side work checklist will assist your staff in quickly and efficiently completing tasks they must complete quickly and efficiently. This is especially beneficial during busy periods when servers may lack time to complete these essential duties while serving customers.

10. How Can Clean Server Stations Boost Your Restaurant's Success?

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