An Overview Of Skills That Are Essential for a Restaurant Server to Learn
By Tom Seest
At 6TopCharlie, we help people understand restaurant service by collecting information and news about restaurant service.
Restaurant servers play an essential role in creating an exceptional dining experience. Their duties require excellent communication skills, meticulous attention to detail, and an adaptable mindset – qualities essential in this field of business.
To find the ideal candidates, it’s essential to craft an accurate server job description. In doing so, four elements must be considered: title and summary, duties/responsibilities/skills, and qualifications.
Table Of Contents
- Are Table Manners an Essential Skill for a Restaurant Server?
- Is Table Setting an Essential Skill for a Restaurant Server?
- Is Waiting on Tables an Essential Skill for a Restaurant Server?
- Is Taking Orders an Essential Skill for a Restaurant Server?
- Is Serving Food an Essential Skill for a Restaurant Server?
Table manners are an integral component of dining experiences no matter where they take place, be it at home or out at a restaurant. Following proper etiquette will improve both your dining experiences and social interactions alike.
Table etiquette is all about being respectful and appreciating the opportunity to gather around a table for food. Teaching your children basic table manners will give them more confidence when socializing or dining out.
Begin eating only after everyone at the table has been seated and served, or this could be seen as rude and disrespectful.
Before sitting down for dinner, it would also be polite if you switched your phone off or put it into silent or vibrate mode – this can prevent other diners from answering it during a conversation at the table and distracting from your conversation with one another.
Suppose you need to take a call while at the table; excuse yourself and step outside the dining area before taking it. Upon return, be sure to wash your hands to avoid spreading germs further and muffle any coughing noises you may produce during this process.
Impolitely drinking before other diners have had their wine is considered very impolite and should be done with respect for those around you. Clink your glasses before drinking; this demonstrates your politeness to fellow diners.
An ideal server should possess the skills to communicate clearly with guests via word and body language, an essential skill when providing superior customer service in a busy restaurant environment.
Table setting is an integral component of restaurant service, and it makes a first impression on guests. Most restaurants follow standard table-setting etiquettes that help customers understand what to expect when sitting down for their meal.
Based on the type of event you’re hosting, different tables may need to be set. Table linens and napkins add a personal touch that makes an event truly unforgettable.
There are various styles of table settings, ranging from basic, casual, and formal dining etiquette, that will set the appropriate atmosphere and communicate to your guests about what kind of service they will experience from you.
Basic table setting elements include a plate, knife, fork, spoon, and glass. The fork and spoon should be placed on the right side of the plate, while the glass should be positioned in the upper right corner.
Formal dinners and events such as black-tie weddings require more flatware and glassware than casual or informal dining events, including casual meals. Therefore, to prevent any stains or rust from forming on these pieces after each use, they should be placed neatly.
Maintaining clean utensils is also important, making your table more beautiful while making it easier for diners to use the flatware correctly.
Charger plates (commonly referred to as buffet or cover plates) should be used as the foundation for holding appetizer, soup, and main course plates while they are in place. After each course has been enjoyed, this charger plate should be cleared away and replaced by another.
Waiting tables is an occupation that demands strong interpersonal skills. It involves regularly dealing with strangers, as well as being able to develop relationships quickly.
Restaurant work can be immensely fulfilling, and waiting tables is a satisfying profession that provides ample flexibility – meaning you can earn good money while being able to fit work around other commitments in your schedule.
Actors looking for ways to make more money faster may benefit from taking on acting jobs as it requires less commitment than other professions. Actors require all the time they can get for auditioning and taking classes; therefore, it would not be practical for them to spend 40 hours each week working a job.
As a waiter, it is crucial that you learn to recognize what customers require from you by studying their eye contact and gestures.
When customers want to talk, they will typically look around them at their table and at any nearby walls or diners in order to see where you are located – this may indicate they want something or need you to clear their plates, provide dessert, or deliver their check.
If you’re having difficulty reading customers, seek the assistance of colleagues or search online for tips. This will allow you to better communicate with guests and ensure they enjoy an amazing dining experience.
Waiting on tables is an exciting and fulfilling career opportunity that offers numerous challenges yet can bring its own rewards. By learning many useful skills through the job of serving tables, waiters may gain invaluable experience and also provide an excellent way to find employment after college graduation.
Order-taking is a key component of restaurant server duties. It requires immense focus, knowledge of the menu, and cooperation with kitchen staff to ensure each guest receives their food quickly and precisely.
Utilizing a restaurant POS system enables servers to efficiently manage orders between tables, thus reducing errors and improving service levels. Managers can view sales reports, track performance, and make more informed decisions for their business with this kind of technology in place.
As well as taking orders, servers should also possess knowledge about the menu and understand which dishes are popular among customers. Being aware of this helps upsell items to those who may not be as hungry while also giving suggestions to those less than hungry.
A good server should also be aware of any specials currently running and inform patrons as soon as they enter, giving diners enough time to decide what they want. A knowledgeable server may also recognize when some customers hesitate over certain dishes and could suggest soup or salad as alternatives if necessary.
If a customer is having difficulty choosing what they would like, a great server should explain their options and get feedback from them before moving to another table while keeping an eye out for anyone needing assistance.
Order-taking is a crucial part of any job, but it is especially important for restaurant servers. It requires immense focus, a positive attitude, and excellent listening skills, as well as being able to work under pressure along with their colleagues on staff.
Restaurant servers serve customers by taking orders, delivering food and beverages directly to tables, clearing used dishes from tables after service has ended, refilling glasses as necessary and recording customer information. They must also know their menu well and be able to answer customer inquiries about items as well as offer recommendations when necessary.
Additionally, they should be adept at upselling menu items that are higher priced or may appeal to their patrons in order to increase profits and build loyal customers. This sales strategy can help increase profits while simultaneously building customer loyalty.
Noticing guests’ likes and dislikes is another key skill required of restaurant servers, especially with new customers who may be unfamiliar with its menu.
One of the best ways to upsell is through discovery questions (questions designed to learn more about a customer). You can then make suggestions based on what guests enjoy most or which dishes pair well with certain beverages.
Servers should aim to deliver plates of food from their guests’ right sides as much as possible when serving guests to avoid an accident occurring if delivered from their left-hand side.
Keep in mind that there may be exceptions to this rule, such as when pre-plated dishes are delivered. But in general, it is always advisable to serve food from the right side.
Servers should always have an understanding of their restaurant’s sanitation, safety, and alcohol policies in order to comply with any laws related to sanitation, safety, or alcohol – while also remaining aware of possible health inspections that may take place at any given moment.
Please share this post with your friends, family, or business associates who may become or are restaurant servers.